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Have Questions? No Problem.

We have financial aid counselors available to assist with any questions you have about paying for college. We want you to concentrate on how you are going to succeed in college – not how you are going to pay for it.

Our financial aid counselors are available through a variety of means. You may also receive assistance through staff at the WVU Hub which serves students on all WVU campuses.

Let's talk — in the way that you prefer.

In-Person Assistance

In-person hours are 8:15 a.m. to 4:45 p.m. Eastern, Monday through Friday.


Administration Building, Room 101

101 Fort Avenue

Keyser, WV 26726



For questions related to financial aid, billing and payment, or Federal Work-Study, call 304-293-1988.

Online Request

If you need assistance, we are here to help!  Please submit your request through the online ticket system: