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Claim Your Account

Log Into WVU Portal


  1. Go to and click on Claim Account 
  2. Enter your name, date of birth and the WVU ID provided on your acceptance letter.  
  3. You will then receive the information needed to access the Portal. From there, go to and enter the WVU Portal where you can access your Mountaineer Information Xpress (MIX) email.


  • You will use WVU Portal to access STAR, DegreeWorks and eCampus — all important online programs. Through the Portal, you can send and receive email, pay tuition and fees, and check your grades.
  • You can use the  WVU Parent/Guest Portal to grant permission to a parent or guardian or a guest so they can make payments or access your student records, such as grades, financial aid details and student/billing information.
  • Check your WVU email regularly. We will send information about housing registration, important deadlines, etc., to your WVU email address.

Need Help?

If you have problems logging in, please call the WVU IT Service Desk at 304-293-4444.

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