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Student Technology Resources

WHO WE ARE

Information Technology Services is here to help you succeed at WVU Potomac State College at WVU! We provide and support a wide array of technology, from the wireless networks to eCampus and STAR. Got a question? Contact us at (304) 293-4444 or visit it.wvu.edu/help.

WI-FI

Students MUST connect personal devices such as laptops, desktops, tablets and phones to the secure WVU.Encrypted network for wireless access. To use gaming consoles, TVs and other kinds of entertainment devices, you must first register them. Log in to mydevices.wvu.edu with your WVU credentials, then enter the MAC address of the device. Then you can connect that device to WVU.Play. If something’s not working, please let us know at

304-293-4444.

it.wvu.edu/services/wireless

PLEASE NOTE: Wii devices won’t work on WVU’s wireless network because our newer technology does not support these older systems. Also, WVU.Guest is for visitors to campus; students who attempt to connect will see an error message.

SOFTWARE

Don’t pay for Microsoft Office! All WVU students get it free! (Please note you must to add @mail.wvu.edu to your username to install and activate.) All WVU students also get free Sophos anti-virus to install on as many as three devices. You’ll need to enter your MIX email address at freeav.wvu.edu to download. MATLAB is also free to all WVU students. slic.wvu.edu 

eALERTS

You can get emergency alerts and urgent news on your cell phone. Depending on your plan, there may be a nominal fee from your carrier to receive text messages. alert.potomacstatecollege.edu

PROVE IT’S YOU

All students and employees must use two-factor authentication to access secure systems. Download the Duo Mobile smartphone app, then go to login.wvu.edu, click My Login and follow the instructions. If you need help, call 304- 293-4444. 
twofactor.wvu.edu

MOUNTAINEER CARD

The Mountaineer Card is more than your photo ID. At WVU Keyser, you also use it in the dining halls and for laundry. ITS hopes to expand the Mountie Bounty program, which allows you to use it like a debit card for other services on and off campus! Learn more at wvu.card.edu.

PRINTING

Students can email or upload documents and print from anywhere with MyPrinting. You must have valid Login credentials, a WVU email account and a Mountaineer Card with a Mountie Bounty balance. WVU does NOT allow personal wireless printers. If you bring a printer, you must use a USB cable to connect to your computer. myprinting.wvu.edu

STUDENT RESOURCES

Login is a single set of credentials that can be used with numerous WVU systems. You can claim/reset your account and change your password at login.wvu.edu.

Portal is a single location for all students to access key information such as eCampus, STAR, grades and email. portal.wvu.edu

Email addresses assigned to students end with @mix.wvu. edu; this is a Gmail account. When setting up your email on mobile devices, select Gmail as the first step, and then enter your Login credentials.

STAR (Students & Technology Achieving Results) is the system students use to register for classes, pay bills and check or update your information with the University. portal.wvu.edu or star.wvu.edu

eCampus is the online learning management system, which can be used for both online and face-to-face courses at all WVU campuses. ecampusinfo.wvu.edu

BILLING QUESTIONS

Find information about tuition and fees, billing options, payment deadlines and more. studentaccounts.wvu.edu/

FOLLOW US FOR IMPORTANT UPDATES!

Keep up with both planned maintenance and unplanned IT outages of important systems by following ITS on social media. You can “like” WVU Information Technology on Facebook or follow @WVUITServices on Twitter!

For Keyser-specific news, you can “like”
WVU Potomac State College on Facebook or follow @PotomacState on Twitter!

Get FREE anti-virus software for up to three personal devices. freeav.wvu.edu


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