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Office of Student Accounts

Announcements - PSC Office of Student Accounts Open to Walk-In Traffic

The PSC Office of Student Accounts is open to walk-in traffic. However, because of social distancing concerns due to the COVID 19 pandemic, the preferred method to contact the PSC Office of Student Accounts is by email or telephone at:

Office of Student Accounts:



Office of Student Accounts Staff: 


Bernadette Capaldi, Office of Student Accounts



Shannon White, Office of Student Accounts


Helen Jenkins, Cashier


We are open to walk-in traffic for short in-person consultations and bill payment. Our office hours are 8:30 A.M. to 4:30 P.M., Monday through Friday. 

Our highest priority is safeguarding the health, well-being, and academic success of all faculty, staff, students, and our communities. Please continue to maintain social distancing by entering one at a time, wearing a mask, and maintaining 6 feet of distance.


General Information - Potomac State College of WVU is a division of West Virginia University with integrated billing through the WVU STAR Banner system.

Paperless Billing - WVU and PSC have a paperless billing system. All billing statements are available online through students’ WVU Portal accounts. Paper bills are not automatically mailed. 

Due Dates - For more information about key dates and deadlines, visit WVU's Office of Student Accounts page.

Payments - Students can electronically make a payment through the STAR system by credit card, debit card or check by logging into the WVU Portal. The system is available nearly 24 hours a day and all payments are posted in real-time. Online payment is secure, fast, and easy! VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS, and electronic check can be used if paying online. A 2.25% processing fee will be charged if paying by credit or debit card. A processing fee will not be charged if paying by electronic check.

Cash, checks, cashier’s checks, money orders, credit and debit cards, (VISA, MASTERCARD, and DISCOVER), are accepted for payment of tuition and fees if paying in person. A 2.25% percent processing fee will be charged on all credit and debit card transactions.

Payment Plans - Summer and fall payment plans open in March. Spring payment plans open in October. These payment plans make paying for balances that are not covered by financial aid, manageable and affordable. Sign up for a Tuition Payment Plan. Call us at PSC if you need assistance estimating your plan contract amount. 

Refunds - WVU, in coordination with TMS Afford, issues student refunds. Please visit the Student Refund page for more information.

Parent/Guest Portal - Potomac State is offering a Parent/Guest Portal where students can grant parents or guests direct online access to relevant student record information including grade information, financial aid details and student account/billing information.  For more on the Parent/Guest Portal including step-by-step instructions, FAQs, and tutorials, visit Parent/Guest Portal.

PNC Bank - PNC Student Banking makes managing your money while you’re at school one less thing to worry about.  More information can be found on the PNC Bank site.


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